Privacy Policy

This privacy policy explains how information is collected, used, and protected when you use our online platform for handmade bath bombs. By accessing or using this service, you agree to the terms of this policy.

Information Collection

We collect personal information that you voluntarily provide when you use our site, such as when you place an order, register for an account, subscribe to a newsletter, or contact us. The types of information we may collect include identifiers like your name, postal address, email address, and telephone number. We also collect commercial information related to your purchase history and transaction details.

When you visit our site, we may automatically collect certain information about your device and usage. This includes internet protocol (IP) addresses, browser type, operating system, referring URLs, usage data, and technical information about your visit. This data helps us understand how our service is used and improve user experience.

We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. These technologies help us remember your preferences, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Use of Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders, including managing payments, shipping, and handling returns.
• To provide and maintain our service, including managing your account and providing customer support.
• To improve our site and services, develop new products, and understand user preferences.
• To communicate with you about your orders, account, or updates to our policies.
• With your consent, or based on our legitimate interests where applicable, to send you marketing communications about products or promotions that may interest you. You can opt out of marketing communications at any time.
• To detect, prevent, and address technical issues or fraudulent activity.
• To comply with legal obligations.

Information Sharing

We may share your personal information with third parties in specific circumstances:

• With service providers who perform functions on our behalf, such as payment processing, order fulfillment, shipping, marketing assistance, and IT services. These providers are contractually bound to protect your information and use it only for the purposes for which it was disclosed.
• When required by law, such as in response to a subpoena, court order, or other legal process.
• To protect the rights, property, or safety of our service, our users, or others.
• In connection with a business transfer, such as a merger, acquisition, or sale of assets, in which case your information may be transferred as part of the transaction.

We do not sell your personal information to third parties.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage method is entirely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request erasure of your personal information under certain conditions.
• The right to request restriction of processing of your personal information.
• The right to object to the processing of your personal information.
• The right to data portability, allowing you to receive your data in a structured, commonly used format.
• The right to withdraw consent at any time, if processing is based on consent.
• The right to lodge a complaint with a supervisory authority.

To exercise these rights, please use the designated contact channels on our online platform. We will respond to your request in accordance with applicable law.

Cookies

We use cookies to make our site work, personalize your experience, and analyze traffic. You can control the use of cookies through your browser settings or a consent tool if available on our site. Blocking certain types of cookies may impact your experience of the service.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page. Your continued use of our service after changes indicates your acceptance of the revised policy.

This service operates from New Delhi. If you have questions about this policy, please use the designated contact channels on our online platform.